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Stephens, Alicia R. – Performance Improvement, 2012
A domestic credit union engages in a systematic performance improvement plan to better leverage a technical application within its organization. By engaging stakeholders early in the process, standardizing the organization's nomenclature, and building strategic partnerships, the credit union was able to achieve both quantitative and qualitative…
Descriptors: Credit (Finance), Institutions, Group Membership, Money Management
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Berg, Morten Emil; Karlsen, Jan Terje – Journal of Workplace Learning, 2012
Purpose: The focus of this paper is on management training and development. The purpose has been to address how coaching can be applied to learn about leadership tools and what effect this has on management behaviour and development. Design/methodology/approach: This is a qualitative case study of a management development program. The empirical…
Descriptors: Training Methods, Management Development, Leadership, Coaching (Performance)
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Romaniuk, Mary-Jo; Haycock, Ken – Australian Library Journal, 2011
It has become accepted wisdom that there is a shortage of leaders in the library profession. A number of leader and leadership development programs have emerged in Australia, Canada and the United States that attract interested participants, yet what is the core purpose of these programs? Do they work? Review of leadership programs reveals that…
Descriptors: Information Science Education, Program Evaluation, Leadership Training, Program Effectiveness
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Bauer, Stephen M.; Arthanat, Sajay – Assistive Technology Outcomes and Benefits, 2010
The purpose of this paper was to evaluate the impact of Small Business Innovation Research (SBIR) and Small Business Technology Transfer Research (STTR) grant programs of 5 federal agencies National Institutes of Health (NIH), National Science Foundation (NSF), U.S. Department of Education (USDE), U.S. Department of Agriculture (USDA), and…
Descriptors: Awards, Technology Transfer, Disabilities, Program Effectiveness
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Craver, Gerald A.; Burkett, Amy K. – Qualitative Report, 2012
Certified nursing assistants (CNAs) perform an important role in the long-term care system because they provide the majority of paid care to nursing facility residents. Unfortunately, annual CNA turnover often exceeds 100 percent nationally. Many factors account for this, including stressful working conditions, low pay, and limited benefits. The…
Descriptors: Pilot Projects, Medical Services, Improvement Programs, Focus Groups
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Wills, Gary B.; Bailey, Christopher P.; Davis, Hugh C.; Gilbert, Lester; Howard, Yvonne; Jeyes, Steve; Millard, David E.; Price, Joseph; Sclater, Niall; Sherratt, Robert; Tulloch, Iain; Young, Rowin – Assessment & Evaluation in Higher Education, 2009
This article reports on the e-Framework Reference Model for Assessment (FREMA) project that aimed at creating a reference model for the assessment domain: a guide to what resources (standards, projects, people, organisations, software, services and use cases) exist for the domain, aimed at helping strategists understand the state of e-learning…
Descriptors: Concept Mapping, Topology, Courseware, Electronic Learning
Wang, Feng-Kwei – Performance Improvement Quarterly, 2006
Research and practice in human performance technology (HPT) has recently accelerated the search for innovative approaches to supplement or replace traditional training interventions for improving organizational performance. This article examines a knowledge management framework built upon the theories and techniques of case-based reasoning (CBR)…
Descriptors: Knowledge Management, Innovation, Performance Technology, Organizational Effectiveness
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Simonson, Michael, Ed.; Crawford, Margaret, Ed. – Association for Educational Communications and Technology, 2005
For the twenty-eighth year, the Research and Theory Division of the Association for Educational Communications and Technology (AECT) is sponsoring the publication of these Proceedings. Papers published in this volume were presented at the National AECT Convention in Orlando, Florida. The Proceedings of AECT's Convention are published in two…
Descriptors: Research and Development, Communications, Computer Uses in Education, Word Problems (Mathematics)