Continuous professional development is essential for upgrading and updating teachers because the rate of social and educational change makes pre-service training an inadequate basis for long term professional competence. The design of these continuous professional development programmes must be informed by an effective needs analysis that…

Organizational innovation is a difficult process. Most innovations fail. If an innovation fails there is a high probability the organization will be fractured. It is easy to break apart an organization. It is much more difficult to build it back up. This is a case study of an innovation in a branch of a large private English language school in…