This study examines response rates for mixed-mode survey implementation involving mail and e-mail/Web components. Using Dillman's Tailored Design Method, 1,500 participants were sent a survey either (a) via mail with a follow-up contact via e-mail that directed them to a Web-based questionnaire or (b) via e-mail that directed them to a Web-based…

Two quasi-experimental field studies were conducted to evaluate the psychometric equivalence of computerized and paper-and-pencil job satisfaction measures. The present research extends previous work in the area by providing better control of common threats to validity in quasi-experimental research on test mode effects and by evaluating a more…

This article describes two studies conducted to compare assembly performance and learning rate between computer based training and traditional training of skilled assembly operators. The studies were performed with pre-series production parts from a car cockpit and they were integrated as part of the overall training activities during a new…

Although computer-assisted interview tools have much potential, little empirical evidence on the quality and quantity of data generated by these tools has been collected. In this study we compared the effects of using Virre, a computer-assisted self-interview tool, with the effects of using other data collection methods, such as written responding…