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Direct linkJo, Il-Hyun – Asia Pacific Education Review, 2009
This study investigates the effect of the presentation of social network diagrams on virtual team members' interaction behavior via e-mail. E-mail transaction data from 22 software developers in a Korean IT company was analyzed and depicted as diagrams by social network analysis (SNA), and presented to the members as an intervention. Results…
Descriptors: Intervention, Network Analysis, Social Networks, Communities of Practice
