Software has become central to every part of modern life and supports everything from managing personal schedules to managing global supply chain systems. In creating new or updating existing software, software developers often need to incorporate new technology. When software developers learn new technology using tutorials, their experience with…

The advent of Web 2.0, also called the Social Web, has changed the way people interact with the Web. Assisted by the technologies associated with this new trend, users now play a much more active role as content providers. This Web paradigm shift has also changed how companies operate and interact with their employees, partners and customers. The…

This article critiques learning design as a representation for sharing and developing practice, based on synthesis of three projects. Starting with the findings of the Mod4L Models of Practice project, it argues that the technical origins of learning design, and the consequent focus on structure and sequence, limit its usefulness for sharing…