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Redding, S. – Building State Capacity and Productivity Center, 2013
Differentiating state services to support district and school improvement makes sense for two reasons: (1) support is most effective when targeted to the specific needs of the district or school, based on both performance data and diagnostic data about prevailing operational and professional practice; and (2) state resources of time and money are…
Descriptors: Educational Improvement, Improvement Programs, Program Improvement, Program Implementation
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Wittkuhn, Klaus D. – Performance Improvement Quarterly, 2012
Disciplines and professions each have their own methods of inquiry. This article outlines the commonalities as well as the differences and describes the relationship between the disciplines and the professions. The emphasis is on consulting because this is the profession with which we are concerned. There are three different approaches in…
Descriptors: Performance Technology, Inquiry, Research Methodology, Consultation Programs
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Addison, Roger M.; Tosti, Donald T. – Performance Improvement Quarterly, 2012
The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…
Descriptors: Performance Technology, Educational Technology, Influence of Technology, Organizational Objectives
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Kaufman, Roger; Bernardez, Mariano L. – Performance Improvement Quarterly, 2012
Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…
Descriptors: Performance Technology, Organizational Change, Organizational Development, Models
Universal Service Administrative Company, 2009
The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…
Descriptors: Low Income, Telecommunications, Information Services, Rural Areas
Universal Service Administrative Company, 2009
This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…
Descriptors: Cost Effectiveness, Annual Reports, Activities, Outreach Programs