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ERIC Number: EJ1476911
Record Type: Journal
Publication Date: 2025-Aug
Pages: 38
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0034-6543
EISSN: EISSN-1935-1046
Available Date: 0000-00-00
Does Chatting with Chatbots Improve Language Learning Performance? A Meta-Analysis of Chatbot-Assisted Language Learning
Feifei Wang1; Alan C. K. Cheung1; Amanda J. Neitzel2; Ching Sing Chai1
Review of Educational Research, v95 n4 p623-660 2025
Given the importance of conversation practice in language learning, chatbots, especially ChatGPT, have attracted considerable attention for their ability to converse with learners using natural language. This review contributes to the literature by examining the currently unclear overall effect of using chatbots on language learning performance and comprehensively identifying important study characteristics that affect the overall effectiveness. We meta-analyzed 70 effect sizes from 28 studies, using robust variance estimation. The effects were assessed based on 18 study characteristics about learners, chatbots, learning objectives, context, communication/interaction, and methodological and pedagogical designs. Results indicated that using chatbots produced a positive overall effect on language learning performance (g = 0.484), compared to nonchatbot conditions. Moreover, four characteristics (i.e., educational level, language level, interface design, and interaction capability) affected the overall effectiveness. In an in-depth discussion on how the 18 characteristics are related to the effectiveness, future implications for practice and research are presented.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Publication Type: Journal Articles; Information Analyses; Reports - Research
Education Level: Elementary Secondary Education; Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1The Chinese University of Hong Kong; 2Johns Hopkins University