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Download full textMelvin, Sally – National Literacy Trust, 2010
Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…
Descriptors: Program Effectiveness, Workplace Literacy, Communication Skills, Speech Communication
