This article presents marketing educators with an approach to teaching an undergraduate services marketing class with a unique emphasis on service design. As part of the class, the content on services marketing fundamentals is blended with a detailed discussion of service design. Additionally, hands-on experience with the service design process is…

Drawing upon ongoing research exploring lived experiences of sensory overload, meltdown, and shutdown in autism as a framework, this article reflects on the challenges and benefits of employing participatory methods in doctoral research. In particular, the process of establishing and working with a Research Advisory Group to co-create a…

Undergraduate research experience is critical to success in postgraduate research settings. The recent movement away from "cookbook" style laboratories to course-based undergraduate research experiences (CUREs) in undergraduate laboratories has allowed universities to provide inclusive research experience while bypassing the limitations…

In this second column regarding research approaches, we continue our discussion of qualitative and quantitative research focusing on the specializations of developmental education, learning assistance, and student success. Whereas the previous column discussed mixed methods as an underutilized method, similarly, design research has the potential…

The past [approximately]15 years have seen increasing interest in defining disciplinary core concepts. Within the field of physiology, Michael, McFarland, Modell, and colleagues have published studies that defined physiology core concepts and have elaborated many of these as detailed conceptual frameworks. With such helpful definitions now in…

Professional development in teaching is a critical component of ongoing work to improve student learning outcomes in higher education, especially STEM education. While there are many large-scale professional development programs designed to help participants change the way STEM is taught, few have thoroughly evaluated the outcomes to determine…

The research phase preluding a design capstone project is challenging for both students and instructors. In a situation where students are free to work on a topic of their choosing, a preset, generic research design is not suitable. Imposing a rigid framework would endanger the possibility of students truly examining and capturing the complexity…

This article considers the application of phenomenography, as arguably the only research design (so far) to have been developed substantially within higher education research by higher education researchers. It considers its origins, meaning and application, and the issues and critiques that it has raised. It concludes that, while phenomenography…

Despite being accepted as a key function in research management, research planning seems to be a neglected practice in some higher education institutions, particularly in economically disadvantaged countries such as Vietnam. This paper addresses a research gap in this area by examining (1) the practices of research planning at four leading…

Digital learning platforms (DLPs) are beginning to become open to research. Specifically, in our work in SEERNet, developers are extending five platforms, each used in either K-12 or higher education by more than 100,000 users, to enable third-party researchers to explore, develop, and test improvements. SEERNet seeks to enable equity-relevant…

This article begins with an examination of phenomena such as the market, homo economicus and entrepreneurialism, which have become salient in discussions of neoliberalism in recent years and which are central to the contributions to this special issue. In the second half of the article, the focus shifts to the author's personal take on these…

Evaluation of academic research plays a significant role in government efforts to steer public universities. The scope of such evaluation is now being extended to include the "relevance" or "impact" of academic research outside the academy. We address how evaluation of non-academic research impact can promote more such impact…

Leadership education and training are challenging, multidimensional undertakings that require a willingness to engage in deep personal growth as the most critical antecedent to learning. This article explores the strategic alignment of values, efficacy, and goals using two tools in practice, which are part of a current research design. The…

This paper contributes to knowledge on workshops as a research methodology, and specifically on how such workshops pertain to e-learning. A literature review illustrated that workshops are discussed according to three different perspectives: workshops as a means, workshops as practice, and workshops as a research methodology. Focusing primarily on…

Research in honors has become a priority for the National Collegiate Honors Council (NCHC), and the phrase presents the honors community with an interesting ambiguity about the appropriate focus for future studies. Potential topics might include the progress of honors students in comparison to their non-honors cohorts; the criteria for selecting…