This article is the second of a three-part series based on the book "Basic Guide to Financial Aid." The contents within are adapted from the publication, with additional emphasis on the impact federal student aid administration has on non-financial aid professionals in higher education today. It should be noted that this information is…

In order to help assist all students, with or without disabilities, SUNY Corning Community College (CCC), located in the Southern Tier of New York, chose to purchase a new software embedded directly into its LMS platform, Blackboard, called Blackboard Ally. This software is designed to automatically calculate the compliance of a document, video,…

Current college-aged students, broadly referred to in this article as Gen Z, are entering adulthood with the concept of gender as a spectrum rather than a binary. However, student information systems (SISs) in use throughout U.S. higher education institutions were built with retention and collection practices relative to binary sex and identity…

Learners of all types must be able to represent their achievements to prospective employers and education institutions to prove that they have the requisite knowledge and skills for success. The most recognized means by which students represent themselves is the credential. As in many other industries that engage with customers, partners, and…

This feature focuses on the five areas an institution needs to know before implementing holistic measures. These include: what does a holistic review entail, how to be legally complaint, Sedlacek's noncognitive variables, applying student success measures, and the vital importance of training.

Relationships are key to the success of everything higher education hopes to accomplish, from recruiting the next class to retaining them, guiding them to graduation, creating successful alumni, and fostering satisfied donors. Creation of those relationships can be engaged and facilitated by the technology, communications tools, and ideas…

This article is the fourth in a series of articles describing an attrition prediction and intervention project at the University of South Florida (USF) in Tampa. In this article, the researchers describe the updated version of the prediction model. The original model was developed from a sample of about 900 First Time in College (FTIC) students…

Bridgewater State University (BSU) is a public institution that falls under the Carnegie classification of Master's Colleges and Universities. BSU is committed to serving students in the New England region. This student population includes a sizeable number of underrepresented students. BSU is dealing with intense pressure to serve these students…