The type and amount of student interaction with major socializing agents on campus--faculty and their peers--determine the impact of college on students. Much of the research on postsecondary education links the quality of peer interactions directly to student learning outcomes and satisfaction with the college experience, and Alexander Astin went…

At most universities a student typically goes to a bookstore to purchase the textbook recommended by the professor for a course. The student may choose to purchase a new or used textbook, or, as occurs more frequently now, an e-textbook. Nearly 40% of college students choose not to purchase textbooks at all, however, due to the costs. Generally,…

The design and implementation of technology can prove a particularly daunting challenge for campus planners and project designers. Specialization is required for the selection and implementation of technologies including the familiar network, telecommunications, and data-processing functions, and also the more esoteric emerging technology labs and…

Cloud computing is the latest paradigm shift for the delivery of IT services. Where previous paradigms (centralized, decentralized, distributed) were based on fairly straightforward approaches to technology and its management, cloud computing is radical in comparison. The literature on cloud computing, however, suffers from many divergent…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

Student response systems can help instructors integrate active learning into their classrooms. Such technology is known by a variety of names, including classroom response systems, student response systems, audience response systems, electronic response systems, personal response systems, zappers, and clickers. The "system" consists of three…

Universities and colleges generate extraordinary quantities of knowledge and innovation, but in many ways the academy struggles to keep pace with the digital revolution. Growing pressures are reshaping how universities must do business--students expecting enhanced access and support, administrators eager to make data-driven strategic decisions,…

Managing permissions for hundreds of pieces of intellectual property (IP) can be a daunting task for any course, but it is vital in distance learning courses because of legal implications specific to the online environment. In 1998, the Digital Millennium Copyright Act (DMCA)severely limited the use of copyrighted materials in distance learning.…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…

As a CIO leading an IT department through change and reorganization, the author developed the Enterprise Compass--a four-point guide to reaching goals and focusing achievement. The Enterprise Compass directs staff to look forward to future accomplishment, back for performance assessments, across campus for better understanding of practical working…

In the summer of 2003, members of Purdue University's School of Technology decided to produce 90 hours of HDTV-quality instructional video as part of a distance-learning initiative. To fully exploit the power of the video medium and the added resolution of high-definition television, the team used virtual-set and advanced computer-graphics…

For several years prior to 2000, students and faculty at McMaster University rated classrooms below those at peer universities. In the case of many classrooms, the teaching environments were outdated and the technology was old. The provost determined in 2000 that they needed to make a long-term investment in their learning spaces. For sound…

It is difficult to estimate the costs of not writing thorough IT policy. Misuse of IT resources, whether through ignorance or malice, costs money, as do court cases that can result from abuse. Furthermore, a poor university accreditation report caused in part by poor policy documents will likely have an adverse impact on student enrollment. There…

Virtually every academic department in an institute of higher education requires Web presence as a critical component of its information technology strategy. The problem of how to leverage the World Wide Web and build effective and useful departmental Web sites seems to have long been solved. Yet browsing academic Web sites from around the world…

A recent study by the Alliance for Higher Education Competitiveness, "Achieving Success in Internet-Supported Learning in Higher Education: Case Studies Illuminate Success Factors, Challenges, and Future Directions," pulled from the experiences of 21 institutions across all Carnegie classifications to provide insights into best practices for…