The social work profession has steadily integrated information and communication technologies (ICT) into aspects of its practice and training curriculum. The COVID-19 pandemic increased social workers' use of ICT and intensified discussions about its applicability within the discipline, especially concerning client care services. In Jamaica,…

In this study, we conducted an investigation into student satisfaction with a Norwegian university's capacity to navigate its management of digital resources to provide remote learning facilities during the two-year period of COVID-19. This was carried out from the perspective of students' course evaluations. We analysed data from over 19,000…

The pandemic emergency has underscored the critical need for universities to accelerate their digital transformation to support proper teaching and learning processes. This paper presents findings from the Italian component of a broader international research project, which investigates the transformative impact of the digital revolution on Higher…

This book offers an expert perspective on two key phenomena in the development of the information society, namely digital inclusion and digital exclusion. Despite the intensive digitalization of various areas in human activity, the lack of proper information and communications technology (ICT) literacy, the lack of access to high-speed Internet,…

Purpose: Mentoring supports children, adolescents and young adults on their career paths and presents an important extracurricular educational format. The COVID-19 pandemic created a strong impetus for the deployment of virtual mentoring programs (VMPs), in which mentors and mentees communicate completely or predominantly through information and…

Purpose: Students' incompetence to deal with the intricacies of technology during the teaching and learning process may have negatively affected their online learning process particularly throughout the COVID-19 pandemic. It is critical to research technostress influence on online learning behaviours among undergraduates. Thus, this research…

Purpose: The main objective of the present research is to depict the experience of challenges and opportunities for virtual accreditation peer review team (PRT) visits. COVID-19 has changed higher education delivery. Higher education accreditation and PRT visits have become online. The lockdown forced schools and accreditation agencies to cancel…

Faculty and staff working from home during the COVID pandemic were presented with new challenges in adapting to emergency remote teaching, as well as new and expanded cyber security threats. Changes to course delivery, remote access from public locations, and the potential of faculty and staff storing confidential educational records on…

In higher education and beyond, the COVID-19 pandemic is considered to have accelerated digitalisation. While this acceleration is usually viewed in the context of the digital transformation that is characterised by its longevity, the permanence of pandemic-driven digitalisation requires investigation. Focusing on appointment procedures for…

The COVID-19 emergency compelled teachers to reshape their teaching approach. Teachers were able to better recognise technologies as a means of interaction and digital transformation as a driver for professional growth. The present paper addresses the Europeanisation of teacher education and professionalisation. This process, which recognises the…

Due to the precautionary measures during the COVID-19 pandemic many universities offered unproctored take-home exams. We propose methods to detect potential collusion between students and apply our approach on event log data from take-home exams during the pandemic. We find groups of students with suspiciously similar exams. In addition, we…

With the ongoing challenges of COVID-19, global economies continue to face uncertainties, widespread workforce volatility and employment challenges. During a sustained crisis such as the COVID-19 pandemic, university students' self-perceptions about their employability and future career choices in their chosen industry sectors may be affected.…

The COVID-19 pandemic impacted the educational process since the teaching process has been forced to go online in many countries. This enforced change revealed the weaknesses and strengths of the national educational systems and particular institutions. This article aims to analyse the impact of COVID-19 at selected European universities and…

The sudden outbreak of COVID-19 made universities switch rapidly to e-learning, which enabled continuous access to education. Thus, the evaluation of e-learning engagement is essential to ensure students are engaged in their studies just as it is in the conventional face-to-face classroom. The students are totally in control of their participation…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…