This report summarizes the deliberations and recommendations of the California Advisory Task Force on Alternative Schools (Task Force). The Task Force is a public service project of the John W. Gardner Center for Youth and their Communities at Stanford University and is convened in collaboration with the California Department of Education (CDE). A…

Because MOOCs bring big data to the forefront, they confront learning science with technology challenges. We describe an agenda for developing technology that enables MOOC analytics. Such an agenda needs to efficiently address the detailed, low level, high volume nature of MOOC data. It also needs to help exploit the data's capacity to reveal, in…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…

In the process of textbook management of universities, the flow of storage, collection and check of textbook is quite complicated and daily management flow and system also seriously constrains the efficiency of the management process. Thus, in order to combine the information management model and the traditional management model, it is necessary…

In April, Asia officially ran out of Internet Protocol (IP) version 4 addresses--the computer equivalent of running out of telephone numbers. Over the next couple of years, the rest of the world will also run dry. Yet, unlike the Y2K bug that had some people convinced the sky would fall, this particular problem is generating little more than tired…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Online Capella University wanted to sponsor an International Society for Performance Improvement (ISPI) chapter. Using social networking platforms, a new type of chapter was designed. The virtual chapter breaks new ground on more than the chapter's platform; it is also the first university-sponsored chapter and has a unique approach to…

In this era of political rancor when everything is a zero-sum game, it is refreshing to think that two parties could actually come together to create a win-win situation. That is exactly what is happening, though, as a number of universities take on the role of application service provider (ASP) for smaller schools. It is not all confetti and…

Web3D presents many opportunities for learners in a virtual world or virtual environment over the web. This is a great opportunity for open-distance education institutions to benefit from web3d technologies to create courses with interactive 3d materials. There are many open source and commercial products offering 3d technologies over the web…

Many organizations have evolved since their early attempts to mount digital exhibits on the Web and are experimenting with ways to increase the scale of their digitized collections by utilizing archival finding aid description rather than resource-intensive collections and exhibits. This article examines usability research to predict how such…

This paper reports on a guided navigation system built on the textbook search engine developed at Anadolu University to support distance education students. The search engine uses Turkish Language specific language processing modules to enable searches over course material presented in Open Education Faculty textbooks. We implemented a guided…

Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

Libraries today face an increasing challenge: to provide relevant information to diverse populations with differing needs while competing with Web search engines like Google. In 2009, a large group of libraries, including the University of Nebraska-Lincoln Libraries, joined with Innovative Interfaces as development partners to design a new type of…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…