Although higher education institutions often engage in assessment practices, use of assessment results to improve student learning is rare (Blaich & Wise, 2011). We surmised that this rarity could be partially explained by unclear communication regarding what "use of results" means. The current study qualitatively investigated how…

A fundamental goal of student learning outcomes assessment in higher education is to use student learning evidence in decision making to improve educational programs. Such use of assessment findings, however, is atypical. This article argues that a narrow conception of use contributes to this conclusion and an accurate appraisal of the…

One of the simplest indicators of teaching or course effectiveness is student ratings on one or more global items from the entire rating scale. That approach seems intuitively sound and easy to use. Global items have even been recommended by a few researchers to get a quick-read, at-a-glance summary for summative decisions about faculty. The…

Coburn and Turner (this issue) present an intriguing framework for understanding how data has come to be used in the current high accountability environments in education. In this framework, they connect various processes of data use within organizational and political contexts. Data use is presented using an ecological perspective that deepens…

This practical guide to outcomes-based assessment in student affairs is designed to help readers meet the growing demand for accountability and for demonstrating student learning. The authors offer a framework for implementing the assessment of student learning and development and pragmatic advice on the strategies most appropriate for the…