This article explores the potential of artificial intelligence (AI) for academic advising. Specifically, it examines how AI-powered machine interpretation and data analysis can be used to deliver advising services anytime, anywhere. This system would eliminate the need for students to physically meet with advisors and could answer their…

A recent increase in blended course options has changed the landscape of higher education, necessitating revisions of prior categorization of blended online and in-person course models. Building on the Mixed Instructional eXperience (MIX) taxonomy using current literature and course models, we developed three key parameters for defining course…

Purpose: This study aims to explore the human resource management (HRM) practices related to training and feedback in the app work industry, specifically in online food delivery service, and investigate the emotional and behavioral responses of gig workers. Design/methodology/approach: This study adopts a qualitative approach by interviewing 19…

Unbundling faculty roles has been a trending topic in higher education for many years. One unbundling method BYUIdaho Online Learning is exploring, is unbundling instruction and mentoring from assessment. This model has freed up more time for faculty outreach to students, led to greater job-satisfaction for our online adjunct faculty and teaching…

This descriptive study determined the level of expectations, experiences, and satisfaction of the graduate students with distance online learning environment in Occidental Mindoro State College Graduate School during the COVID-19 pandemic. The study was conducted from January 2021 until August 2021 at OMSC Labangan Campus, San Jose, Occidental…

This conceptual, reflective article explores recent innovations in mental health service provision at a large urban, residential university in South Africa during the COVID-19 pandemic. Prior to the pandemic, mental health services at this university were generally offered through face-to-face consultations, with secondary offerings in the form of…

This study sought to better understand students' experiences with instructor feedback on writing assignments. Undergraduate students (n = 162) completed an online survey about the frequency, type, and nature of feedback they received from instructors, their feedback preferences, their satisfaction with feedback, and their use of feedback. Findings…

A second-year engineering course at the authors' institution was offered via a blended synchronous learning (BSL) method of delivery whereby students could choose to attend lectures live (face-to-face) or remotely (via a synchronous, live stream over the internet) during a summer semester. Survey and grade data were collected across two years of…

To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…

Blended learning in the Philippines is still considered new and young. However, this growing demand for blended learning possesses problems and challenges that are noteworthy to investigate, specifically in emerging higher education institutions, which hinder effective and efficient delivery of teaching and learning. This paper reflects different…

The library literature evaluating the efficacy of online tutorial methods and delivery tools is a valuable resource for librarians looking for information to inform their choices for developing asynchronous online instruction. This literature, however, examines a wide variety of delivery tools, methods, and student populations. As a result, it is…

The purpose of this study was to examine factors influencing online learning given its rapid growth combined with the necessity to reduce attrition in online classes by providing quality instruction. This study was contextualized using the three elements of the community of inquiry (CoI) framework. We surveyed 93 students currently registered in…

Past research has considered the reflective practices of the teacher as an important activity in the learning cycle. Some of it has introduced the term 'reflective teacher', showing that such practice has become increasingly important. This paper discusses literature related to various means of collecting feedback from students, the…

This study investigates how reference staff at two libraries balance teaching with resource delivery in live chat reference. Analysis of 410 transcripts from one week shows that one library tends to deliver more resources from a wider range of database suggestions, to take more time in chat interactions, and to incorporate more teaching behavior…