Purpose: The purpose of this paper is to provide a summary of the experiences of setting up an institutional repository at Loughborough University, focusing on some of the key issues that it was necessary to consider, the choices made and the challenges overcome. Design/methodology/approach: The paper outlines the various decision processes…

With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…

Purpose: To provide practical information on two electronic journal-related products implemented in Library and Information Services at University of Wales Swansea. Design/methodology/approach: An overview is provided of the evaluation of electronic journal management products undertaken and subsequent implementation. Findings: Serials Solutions…