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Wardley, Leslie J.; Bélanger, Charles H.; Nadeau, John – Higher Education: The International Journal of Higher Education Research, 2017
Some higher education management departments have started to implement customer service orientation strategies in their marketing activities in order to solidify value exchange perceptions, differentiate themselves, and improve retention rates. However, if students are to get the most out of their academic experiences, they need to become…
Descriptors: College Administration, Departments, Higher Education, Marketing
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Papayannakis, L.; Kastelli, I.; Damigos, D.; Mavrotas, G. – European Journal of Engineering Education, 2008
While entrepreneurship has emerged as an important mechanism for the generation of social returns in terms of economic growth and job creation, entrepreneurship education is still something new in Europe and the debate about the need and the way of introduction of specific entrepreneurship courses in higher education is on going. This paper deals…
Descriptors: Economic Progress, Interdisciplinary Approach, Engineering, Foreign Countries
Saltiel, Henry – ProQuest LLC, 2011
A quasi-experiment using quantitative methods was conducted to examine the effects on academic student outcomes when a cohort of employed low-SES community college commuter students (the treatment group, N=198) participated in a comprehensive support and access intervention program, compared with similar students (the matched comparison group,…
Descriptors: Community Colleges, Urban Schools, School Holding Power, Graduation Rate