In the library context, they depend on sophisticated business applications specifically designed to support their work. This infrastructure consists of such components as integrated library systems, their associated online catalogs or discovery services, and self-check equipment, as well as a Web site and the various online tools and services…

An automated retrieval system, adapted from a commercial warehouse application, has been installed at Georgia Southern University and has been well accepted by patrons and library personnel due to its reliability, efficiency, cost-effectiveness, and responsiveness. (Contains 1 figure.)

In the summer of 2004, Georgia Southern University began a library construction project that was to last 4 years. An important aspect was the installation of an Automated Retrieval System (ARC) to house a substantial portion of the library collections so that more space could be available for students, faculty, and the services to meet their…

Although self-checkout technology has been around for about 15 years, cashiers have not yet needed to worry about being rendered obsolete. Many stores have added self-checkout, but a clerk still has to be stationed in the area to help with problems. While self-check technology has improved immensely over the years, it still has not caught on to…

In 2004, Sampson-Livermore Library at The University of North Carolina at Pembroke, began circulating laptops to its patrons. After a small pilot project, full-scale implementation occurred and the service proved to be very popular. Policies and procedures were adjusted at several steps along the way to accommodate lessons learned from the…

Dalhousie is a medium-sized university, with about 15,000 FTE students, located in Halifax, Nova Scotia. It is one of Canada's oldest and most prestigious universities, yet, like many other public institutions, it frequently suffers from a lack of adequate funding to fulfill all the conflicting needs of the various faculties and departments. This…