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Sider, Laura Galas – Journal of Access Services, 2016
This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…
Descriptors: Academic Libraries, Library Services, Library Administration, Improvement
Rolloff, Evelyn K. – Metropolitan Universities, 2013
Since its inception, Metropolitan State University has demonstrated a strong commitment to community partnerships and the integration of community engagement into student learning and scholarship while meeting community-defined needs. This article presents examples of reciprocal partnerships in the context of a shared community-university library…
Descriptors: Partnerships in Education, School Community Programs, Library Facilities, Academic Libraries