This article describes the evolution of a required Master of Library and Information Science (MLIS) research methods course moving to a focus on evidence-based library and information practice (EBLIP). It describes how a research methods course was revised, beginning with results from a "typical" course review and morphing into work that…

Student employees are essential to academic libraries on college and university campuses. The employment programme at this mid-sized university library intentionally seeks to engage students in work that not only benefits the library, but also provides students the opportunity to learn and hone skills that can contribute to academic and…

The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became "Ask a Librarian." Slightly over one year later, the library joined the University of Texas System's "Ask a Librarian" service. Both services are powered by…

This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…