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Hora, Matthew T.; Smolarek, Bailey B.; Martin, Kelly Norris; Scrivener, Luke – American Educational Research Journal, 2019
One of the problematic features of the "skills discourse" is the view that skills are decontextualized bits of knowledge and disposition. Instead, how skills such as communication are defined and used are shaped by cultural, political, and situational factors. In this article, we integrate theory from communication studies, critical…
Descriptors: Communication Skills, Communication Research, Discourse Analysis, Job Skills
Henningsen, Mary Lynn Miller; Valde, Kathleen S.; Denbow, Jessica – Communication Education, 2013
Academic misconduct is a serious, pervasive, communication phenomenon on college campuses. In this study, the goals-plans-action model (Dillard, 1990) was used as a theoretical framework to investigate peer confrontation of cheating and whistle-blowing to a course instructor. In an experiment, participants were asked to respond to measures of…
Descriptors: Higher Education, Cheating, Campuses, Disclosure
DeKay, Sam H. – Business Communication Quarterly, 2012
Most business communication textbooks treat "unfavorable" communications as written documents--denials of credit, collection requests, rejections for employment, inability to meet deadlines, etc. These written "unfavorable" documents are no longer actually written by most employees. In fact, many of these communications are computer generated and…
Descriptors: Business Communication, Verbal Communication, Employer Employee Relationship, Employee Attitudes
French, Sandra L.; Holden, Tracey Quigley – Business Communication Quarterly, 2012
Most communication research on bad news messages focuses on crisis communication, where attention is often limited to image repair strategies. The authors argue that a key indicator of an organization's effectiveness in communicating "bad news" messages is its organizational culture. Developing an organizational culture that values positive…
Descriptors: Organizational Culture, Organizational Communication, Group Dynamics, Industrial Psychology