This paper considers the changing nature of internationalisation in higher education in response to the COVID-19 pandemic and how this change has required institutions to strengthen the case for internationalisation by linking it more explicitly to institutional purpose. It argues that this development requires institutions to formulate approaches…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

There is general consensus that teaching and learning centres have a positive impact on promoting and supporting a culture that values teaching and learning, yet there is limited evidence on how centres evaluate their work. For this purpose, a survey was developed and administered to the directors of 88 Canadian centres; 46 of which completed the…

Initial teacher education programmes in universities must meet the needs of varying constituencies. Politicians, school leaders and academics, for example, understandably seek to influence how these programmes should look. Given the importance of well-qualified teachers for the building of effective schools, it is right that a range of…

We studied mentoring relationships between undergraduate and graduate students in a summer undergraduate research program, over three years. Using a grounded theory approach, we created a model of research mentoring that describes how the roles of the mentor and the student can change. Whereas previous models of research mentoring ignored student…

Chinese sayings within the context of transnational education have not been extensively explored within higher education. In this qualitative study, which utilized semi-structured interviews, data were collected from 24 participants to explore their transnational study experience. Chinese sayings, framed within a rich Confucian history, provide a…

The higher skills policy of the UK New Labour Government emerged from the recommendations of the Leitch Review of Skills, and was implemented in England between 2007 and 2010. The policy aimed to encourage higher education (HE) institutions to engage with employers and employer representative bodies to design and deliver HE provision that…

This white paper by ICF International's Caitlin Howley discusses commonalities and differences among various understandings of readiness and highlights conceptualizations of readiness for change in selected change models. How leaders can use such theories to best to prepare their organizations--and the people enlivening them--for new ways of…

As more and more states make a commitment to specialized middle level teacher preparation, teacher education programs across the country must make the necessary adjustments to ensure middle level teachers are prepared to be successful. Unfortunately, individual state and institutional requirements often make this challenging and can result in…

In Norway, the higher education landscape is undergoing profound transformation. This process is being driven by a number of factors, including demography, competition and academic aspirations, with many so-called "university-colleges" aspiring to become fully-fledged universities. We shed light on the dynamics of one such institution,…

This article discusses the development of a scale informed by the construct of emotional intelligence designed to measure student development outcomes identified as co-curricular goals. Supervisors, staff, and coaches provided firsthand accounts of student development outcomes at a small, private, liberal arts work college, generating data on…

Lately, a deliberative conception of democracy has gained influence in policy debates throughout Europe. Individuals are here seen to be fostered into responsible, mature--democratic--citizens by being involved in dialogue. In the 1990s, calls for "democratic education" intensified in Sweden. This article analyses two pedagogical models…

ICT integration can be realized at various levels: It can be at a state level (central government); at an institutional level (Higher Education Councils); at an organizational level (universities and schools); at a faculty level; at a department level, or at an individual level. Thus, ICT integration can be studied at macro level as a system, or…

The increased demand and need for continuous learning have led to the introduction of open, distance, and e-learning (ODeL) in Kenya. Provision of this mode of education has, however, been faced with various challenges, among them infrastructural ones. This study was a survey conducted in two public universities offering major components of ODeL,…

This paper outlines an academic development process based around a two- or three-day workshop programme called a Course Design Intensive (CDI). The CDI process aims to foster collaboration and peer support in curriculum development and bring about pedagogic innovation and positive experiences for both tutors and learners. Bringing participants…