The explosion of Web 2.0 into libraries has left many smaller academic libraries (and other libraries with limited computing resources or support) to work in the cloud using free Web applications. The use of commercial Web hosting is an innovative approach to the problem of inadequate local resources. While the idea of insourcing IT will seem…

Despite the hype, IP convergence does not happen overnight. Navigating the IP convergence market is not easy. Some network equipment makers are taking traditional voice over IP (VoIP) product lines and rebranding them as unified communications offerings. But beware: While closely related, VoIP and UC are not the same. Generally speaking, VoIP…