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Direct linkGrayson, Katherine – Campus Technology, 2010
Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…
Descriptors: Outreach Programs, Student Personnel Services, School Holding Power, Learner Engagement
Peer reviewedGanster, Ligaya; Schumacher, Bridget – Journal of Web Librarianship, 2009
This article demonstrates how Facebook, a popular social networking Web site, provides libraries with the opportunity to develop an outreach presence and information portal within an online community. While much of the recent literature examines Facebook and defines its potential use within libraries, this article focuses on the use of Facebook's…
Descriptors: Academic Libraries, Library Services, Outreach Programs, Library Automation
Brick & Click Libraries: An Academic Library Symposium (13th, Maryville, Missouri, November 1, 2013)
Download full textBaudino, Frank, Ed.; Johnson, Carolyn, Ed.; Park, Sarag G., Ed. – Online Submission, 2013
Twenty-six scholarly papers and ten abstracts comprise the content of the thirteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…
Descriptors: Academic Libraries, Conference Papers, Conferences (Gatherings), Library Science
Baudino, Frank, Ed.; Ury, Connie Jo, Ed.; Park, Sarah G., Ed. – Online Submission, 2010
Twenty-one scholarly papers and fifteen abstracts comprise the content of the tenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of…
Descriptors: Conferences (Gatherings), Research Needs, Student Research, Research Projects
Legutko, Robert S. – Online Submission, 2007
Background: The idea for attempting a distance tutoring project between university tutors and elementary school students using Microsoft NetMeeting was conceived: (a) to provide a new experience mentoring children for university students pursuing a teaching certificate, (b) for university students to utilize technology in pedagogy, (c) as an…
Descriptors: Elementary School Students, College Students, Tutors, Tutoring
McKimmy, Paul B. – Educational Perspectives, 2002
One of the first steps in strategic planning is assessing the current environment. Developing a clear understanding of the College of Education's technology initiatives and outreach programs therefore became a priority when the author came on board in February, 2002. As Director of Outreach and Technology for the College at the University of…
Descriptors: Electronic Learning, Strategic Planning, Distance Education, Outreach Programs
