The purpose of this study was to examine how positive impacts could be achieved on student's ability to successfully navigate financial aid processes within the Maricopa Community College system and specifically at Chandler-Gilbert Community College (CGCC). By evaluating existing processes and implementing enhanced system protocols (ESP), this…

Accountability pressures are substantial and growing in higher education. Regional accreditors have assimilated the language and purpose of assessment as part of the reviewing cycle for re-accreditation with the intention of making institutions more responsive in demonstrating improvement of student learning outcomes. Despite this, educational…

The urgency of the issue discussed in this article is caused by the need for development and assessment of new models and mechanisms of management of higher education institutions, which are connected with the development of the system of management of innovation projects and contribute to the development of educational institutions. The aim of…

This paper describes a flipped classroom approach followed to teach systems analysis, design and implementation at university level. The techniques employed are described. These techniques were underpinned by a theory of coherent practice: a pedagogy that provides a framework for the design of highly structured interventions to guide students in…

The implementation of quality assurance (QA) is one of the most challenging reform areas for Turkey due to the unique organization of its higher education system. This paper explores the development of QA systems in Turkish universities. Using a qualitative case study approach, the authors examine how Turkey accomplishes the goal of implementing…

In the new era of big educational data, learning analytics (LA) offer the possibility of implementing real-time assessment and feedback systems and processes at scale that are focused on improvement of learning, development of self-regulated learning skills, and student success. However, to realize this promise, the necessary shifts in the…

This paper presents a practitioner's view on student system implementations in the Australian university sector. A student information system is a core system of any university and integral to its operations and services to students. These systems are constantly on the list of major projects and at any point in time, a university is either…

The aim of this report is to map, for the second time, the state of play of the higher education reforms in accordance with the Bologna Process in the 27 countries participating in the Tempus programme. The 2010 edition described the situation at that time and concluded that all Tempus Partner Countries are following the process to some extent,…

The main aim of the Tempus programme is to support the modernisation of higher education in Partner Countries outside the European Union. The targeted regions include Eastern Europe, Central Asia, Western Balkans and the Southern Mediterranean, with a total of 29 Partner Countries participating in the programme. In the field of cooperation in…

The main aim of the Tempus programme is to support the modernisation of higher education in Partner Countries outside the European Union. The targeted regions include Eastern Europe, Central Asia, Western Balkans and the Southern Mediterranean, with a total of 29 Partner Countries participating in the programme. In the field of cooperation in…

The attached descriptions of higher education systems in the Tempus partner countries provide a tool for those who are either planning or already carrying out projects within Tempus. This document forms part of a series of four publications which have been produced for each of the regions covered by Tempus. The descriptions have been drafted by…

The attached descriptions of higher education systems in the Tempus partner countries provide a tool for those who are either planning or already carrying out projects within Tempus. This document forms part of a series of four publications which have been produced for each of the regions covered by Tempus. The descriptions have been drafted by…

Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

As the oldest implementation of Web 2.0 technologies, blogs present an opportunity to understand how community college administrators are addressing two conundrums: conundrum of control and the conundrum of adaptability. These problems arise from the need of leaders to put organizational controls in place even as these controls limit the tool's…

According to any accounting method, ERP investments are among the largest single concentrated investments in dollars and human resources ever made by higher education in any area.