Various formats of online discussion have proven valuable for enhancing learning and collaboration in distance and blended learning contexts. However, despite their capacity to reveal essential processes in collaborative inquiry, current mainstream analytical frameworks, such as the cognitive presence framework (Garrison, Anderson, & Archer,…

Much pedagogic research undertaken in geography and other disciplines relies on post-hoc methods such as surveys or interviews to investigate the student experience of higher education (often based on self-reports of behaviour). However, observation of students provides a far more direct route to obtain information about their behaviour, and there…

This study proposes a new method named the IIS-map-based method for analyzing interactions in face-to-face collaborative learning settings. This analysis method is conducted in three steps: firstly, drawing an initial IIS-map according to collaborative tasks; secondly, coding and segmenting information flows into information items of IIS; thirdly,…

An abundance of academic research has focused on identifying, explicating, operationalizing, and analyzing variables used to understand the dynamics of customer service. Despite this scholarly attention, applied researchers and the popular press have long reported consumers' dissatisfaction with the service received during their customer…

Research on Problem-Based Learning in medical education has undergone an evolutionary process from initial proof of concept studies through critiques of the original methods and beyond. Initial studies focused on whether or not the instructional method was effective for medical students and the goals of medical education. Despite much movement…

Developments in lifelong learning and learner autonomy have given fresh impetus to the debate about learning without formal teaching. This paper concerns the educational relationship between learner and adviser in self-directed schemes. Two French self-directed language learning set-ups were observed, one situated at university level (Systeme…

Many academics do not view community engagement as a priority in their work. Yet, in an increasingly competitive funding environment, there is evidence that many benefits arise from the creation of university-community partnerships. This paper describes a study that documents the experience of seven academics successfully establishing community…

Pre-licensure, graduate intervention specialist majors participated in an introductory assignment, reporting their reactions to ten hours with an individual who had a moderate to intense disability. Research questions included: 1) How do pre-licensure, graduate students connect theory to practice? 2) What was it about the pre-licensure, graduate…

Self-managed learning groups are regularly used in higher education. However, there is little direct evidence as to strategies that can enhance their efficacy, or the factors that influence students' engagement with the process of self-management. If students are expected to manage their out-of-class collaborative learning experiences, then…

Research in the field of intergroup relations has developed considerably over the last two decades, influenced by events and by the historical zeitgeist. We suggest applying an interactional way of dealing with intergroup encounters, which emphasizes the situational macro-context (political, historical and social) in which the contact takes place.…

Background: To overcome the "teacher bandwidth problem" in supporting large groups of students, both automated process support (cueing) and face-to-face feedback by peers during small group work (collaboration) can be provided to students. Aim: The purpose of this experimental study was to examine whether a multimedia practical…

This study was conducted on informal aspects of an inquiry-based physics course and reports findings about learning interactions and discourse observed during the first three semesters the course was offered. The course offered an alternative to the large lecture instruction typical in introductory university physics and promoted learning in an…