It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

As the oldest implementation of Web 2.0 technologies, blogs present an opportunity to understand how community college administrators are addressing two conundrums: conundrum of control and the conundrum of adaptability. These problems arise from the need of leaders to put organizational controls in place even as these controls limit the tool's…

The field of instructional technology has continued to evolve since its inception in the early 1900s. Academic technology units in higher education have witnessed tremendous change in the last one and a half decades. The changes have led to reorganizations, realignments, adoption of innovative administrative structures, increased demands for…

Information and Communication Technology in education is changing the way we teach, learn and conduct research. Today we have WIRE, WEB and WINDOWS leading to CONNECTIVITY, NETWORKING and APPLICATIONS. Not surprisingly the National Council of Teacher Education, (NCTE) India, decided to make ICT Literacy a compulsory part of the Pre-service course…

Objective: This article highlights the importance of distributed broadband networks as part of the core infrastructure necessary to deliver academic research and education programs. Method: The authors review recent developments in the field and present the University of California, Davis, environment as a case study of a future virtual regional…

"Extending Virtual Access: Promoting Engagement and Retention through Integrated Support Systems" focuses upon expanding the scope of on-line instructional delivery to include academic support systems critical to ensuring that virtual learning environments are inclusive, accessible, instructive, and responsive to changing student needs.…

Purpose: The purpose of this paper is to evaluate the use of a non-expensive dynamic computing resource, consisting of a Beowulf class cluster and a NoW, as an educational and research infrastructure. Design/methodology/approach: Clusters, built using commodity-off-the-shelf (COTS) hardware components and free, or commonly used, software, provide…

Colleges, like corporations, spend millions each year on information technology products and services to support academic programs and administrative services. A good deal of these dollars were not part of institutional budgets not long ago. In this context, textbook economics suggest that colleges and universities should be "more productive"…