This descriptive qualitative study explores undergraduate students' experiences of physical academic libraries to identify possible connections between physical academic library environments and students' affective experiences. Drawing on a combination of theoretical perspectives focused on how humans understand, navigate, and respond to space and…

According to the American Library Association (ALA), organizational sustainability requires social equity, and serving diverse populations is mandated in the ALA Library Bill of Rights and its Policy Manual on Diversity. Preparation to serve diverse and marginalized populations is a key ingredient in creating the type of resilient leaders needed…

A college class of non-science majors completed a metadata project in 15 weeks for a Women's History collection at a southern 4-year university. The class "First and Second Wave of Feminism" explored for the first time a scientific method of cataloguing while learning to promote, restore and preserve the history of women in the United…

This paper presents a novel approach to designing an online, open-source course in systems librarianship, an area of librarianship that may be perceived as complex and intimidating because of the technologies involved. The course design focuses on making systems librarianship more approachable for library and information science students who may…

This review offers a critical analysis of the library and information science (LIS) literature on first-generation students (FGS) from the last 40 years. This literature demonstrates an interest in understanding the needs of FGS to serve them better, but it is often grounded in a deficit model of education that focuses on what first-generation…

Health literacy supports individuals', families', and communities' health-care decisions. As mediators between health information seekers and medical literature, librarians are essential purveyors of health literacy. Users' trust in libraries as sources of reliable and current health information presupposes the appropriate training of librarians;…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

Mobile devices are a ubiquitous accessory in daily life for millions of people. These devices can be used to effectively meet a user's information needs. Librarians can assist users with the skills to select, purchase, design, develop, deploy, and maintain mobile applications and related technologies (MAT). Project MISSILE (Mobile Information…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

Purpose: The purpose of this study was to examine the effectiveness of the Multi-Subject Learning Survey (MSLS) as an assessment instrument for graduate students. Methodology: The MSLS was administered as a pre-test to 124 students enrolled in the introductory course for the Master of Science in Library Science degree at an American Library…

Studies of information-seeking behaviors are common in the professional literature for library and information studies. This study examines the generalizability of findings of single-institution studies to other institutions by performing an institution-to-institution comparison of the results obtained from an information-seeking behavior survey…

It has been suggested that traditional assessment practices in tertiary institutions tend not to equip students well for the processes of effective learning in a learning society [1]. This paper reviews alternative Internet based assessment practices used in Library, Business and Education courses at the University of Ballarat, Victoria, Australia…

New users of virtual environments face a steep learning curve, requiring persistence and determination to overcome challenges experienced while acclimatizing to the demands of avatar-mediated behavior. Concurrent structured self-reports can be used to monitor the personal affective and cognitive struggles involved in virtual world adaptation to…

The job of the contemporary reference librarian has a virtual component unimaginable a generation ago. Today's library professional can obtain an MLS (or equivalent) online with a minimal residency requirement. Not only the degree, but also library sources, and indeed patrons, have become virtual. Both books and periodicals can be consulted by…

In spring semester 2009, two of the authors taught LIB 5020--Information Sources & Services to graduate library science students at Appalachian State University. The course covers information seeking patterns and provides an overview of reference services. The course is also designed to examine and evaluate library reference materials and…