The co-creation concept is a growing marketing strategy adopted in service industries, however within the higher education industry, the development of the co-creation model is considerably slow going. Drawing upon the Theory of Service-Dominant Logic and input-process-output-outcome (IPOO), this study aims to develop and test a customer value…

Decomposition of organic matter controls the flow of carbon and nutrients in terrestrial and aquatic ecosystems. Several kinetic laws have been proposed to describe decomposition rates, but they neglect adaptation of the microbial decomposer to environmental conditions. Here we formalise decomposition as an optimal control problem by assuming that…

Purpose: Universities in the United Kingdom, like their counterparts globally, are confronting difficulties associated with the well-being of students. The origins of these challenges are complex, exacerbated by various global events. In response, universities are trying to address these growing concerns and the escalating need for student…

We investigate operating costs at 682 public community colleges in the United States over a 15-year period (2004-2018). The results reveal that costs are spatially correlated across neighboring institutions, indicating the need for a spatial analysis. An institution's actions are associated with changes in costs for that particular institution…

Purpose: This research aimed to examine the impact of input, process, output, productivity and outcome variables on university research performance and the indicators that represent them in order to improve academic quality and contribute to government policy. Design/methodology/approach: The quantitative approach was used through a survey method…

In the current higher education landscape, universities are facing expanding requirements beyond teaching and research. Evaluation methods must evolve accordingly to prevent universities from facing development dilemmas. Current mainstream evaluation methods primarily emphasize the research domain, often failing to holistically capture a…

This study aimed to investigate faculty and academic leaders' conceptions of competence and competence-based education. Data were collected from 22 participants (18 males and 4 females). These participants played faculty, academic leadership, and both roles simultaneously. Data were collected through semi-structured interviews, which necessitated…

The study aims to investigate the mediating role of output, productivity, and outcome variables in the relationship between input or process variables and research performance. By examining how these variables interact, the study aims to enhance our understanding of the factors that influence research performance. This role was investigated using…

The quest to investigate the role of support services (SS) in trainee teacher performance for education programmes (EP) provided via distance education (DE) prior to this paper remained inconclusive. This paper demystifies the challenge by examining the impact of SS quality for both trainee teachers and tutors on learning outcomes, addressing two…