Current higher education policies require universities to prepare students for integration into an ever-changing society where knowledge and hard skills rapidly become obsolete. Soft skills are the new alphabets of the 21st century. Service-learning is a pedagogical approach that has positive effects on soft skills development. What about its…

Interdisciplinarity is becoming increasingly important in education. With the rapidly evolving job market, an interdisciplinary education can prepare students for the flexibility and broad knowledge base required to adapt. At the University of Pisa, we recognized the value of an interdisciplinary educational environment during our participation in…

This chapter describes the process of developing an English for tourism studies course at a trilingual university across five academic years. The process involved four phases. During the 2011-2012 academic year, I gained a grounded understanding of the needs of the learners from the standpoint of a "reflective practitioner" (see Farrell,…

Monitoring the learning process in computer supported collaborative learning (CSCL) environments is a key element for supporting the efficacy of tutor actions. This article proposes an approach for analysing learning processes in a CSCL environment to support tutors in their monitoring tasks. The approach entails tracking the interactions within…

Purpose: This paper aims to diffuse the concept of a multi-lateral learning process as a means to promote experimental didactics and research (and the cross-fertilization between these two activities) in the field of design of sustainable product-service systems (PSSs) and to consider the university campus as the locus for the design,…