This study seeks to share student feedback about the design and creation of comprehensive learner records. Student input is not often solicited as institutions develop new credentials issued to students. Our workshops encouraged students to consider how they would develop new credentials and what artifacts and features they would include on these…

In this commentary, the authors advocate support for the adoption of a universal credential registry. By connecting information about credentials and their value, Credential Engine's registry (CE) creates an ever-expanding atlas of educational possibilities for students. Many registrars, however, have yet to recognize the institutional value of…

Increasingly, colleges and universities are being compared and evaluated based on the outcomes that their students experience. While both self-evaluation and accountability are valuable, one should be careful that the right outcomes are measured. Using data from 21 community colleges, we find that traditional measures often ignore key positive…

To stand out in a crowded marketplace, every organization must find or create a competitive edge. Companies without a unique advantage get lost in a tide of rivals. In the context of higher education, the registrar's office rarely commands the resources to achieve dramatic overhauls. Rather, incremental innovation offers a far more efficient use…

Thanks to engaged members and research partners, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) was able to engage in research and produce reports on several topics again in 2021. AACRAO Research completed four 60-Second Surveys and six comprehensive reports. Other research-supported work included: facilitating…

This article is the second in a series of three articles about academic fraud. The first, "Diploma Mills and Counterfeit Operations, Part 1" by Allen Ezell College and University v94 n3 Sum 2019 described the history and growth of diploma mills and counterfeit operations. This article provides an in-depth look at the operations of the…

This is the first of three articles on academic fraud. This article describes the history and growth of diploma mills and counterfeit operations. The second article will focus on Axact, the world's largest diploma mill (a true criminal enterprise). The third will detail how to identify diploma mills. This article describes degree mills…

The American Association of Collegiate Registrars and Admissions Officers (AACRO) examined eight areas of research interest to our members in 2018. They had enough longitudinal data to make comparisons of 2018 data to years past. For example, they repeated the registrar's career profile report and learned there will be a large number of…

As postsecondary credentials become even more essential to bridge education programs and career pathways, it is critical to reevaluate expectations regarding the transition from high school to college. More specifically, it must be determined how best to support students in marginalized populations that historically have been less likely to attend…

The higher education landscape has changed significantly over the past decade as advances in technology and the proliferation of data have rapidly reshaped the work of the registrar. Despite these innovations, many registrars steadfastly resist changing the academic transcript, arguing that it must reflect the highly structured curriculum that…