This article examines the role of strategic planning in effectively managing learning centers by highlighting the importance of balancing immediate operational needs with long-term strategic goals. It explores the application of practical fundamental planning principles like SWOT analysis and SMART goals. The discussion includes a framework for…

Student Success Centers (SSC) provide resources to enhance student success academically and holistically. Despite documented benefits of such services, some success centers report underusage and limited student awareness of resources. Using qualitative interviews with students at a small liberal arts college, we explored student perceptions of and…

Peer tutors at West Chester University's Learning Assistance and Resource Center have the opportunity to advance in their professional roles by becoming Peer Tutor Coordinators (PTCs). PTCs supervise peer tutors within the learning center and are instrumental to its overall success. PTCs acquire time management, communication, problem-solving,…

The National College Learning Center Association defines a learning center at institutions of higher education as interactive academic spaces which exist to reinforce and extend student learning in physical and/or virtual environments. A variety of comprehensive support services and programs are offered in these environments to enhance student…

The trend toward implementing models for Centers for Teaching and Learning (CTL) for academic support in higher education is gaining momentum. Whether due to external influences, such as the Carnegie Academy for the Scholarship of Teaching and Learning, which promotes inquiry about teaching and learning, or more related to internal forces such as…