As enrollments in postsecondary online programs have grown, many institutions have pursued a more centralized business model that consolidates their online programming under a single executive leader, a statewide system office, or a coalition of institutions that have merged operations and assets. In this study, the researchers used an exploratory…

Unbundling faculty roles has been a trending topic in higher education for many years. One unbundling method BYUIdaho Online Learning is exploring, is unbundling instruction and mentoring from assessment. This model has freed up more time for faculty outreach to students, led to greater job-satisfaction for our online adjunct faculty and teaching…

Distance education across all levels of education is growing at a rapid rate. As institutions and governments attempt to guide distance education, working definitions and their meanings conflict. Perhaps this is in part because administrators and practitioners are working from definitions that are decades-old. This paper suggests new definitions…

This research study investigates the impact of the COVID-19 pandemic, course delivery modality, and student engagement on student performance in data collected from business statistics courses at a medium-sized southeastern public university. Our data analysis suggests student engagement and disruptions caused by the COVID-19 pandemic are the…

Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

Increased demands in professional expectations have required online faculty to learn how to balance multiple roles in an open-ended, changing, and relatively unstructured job. In this paper, we argue that being strategic about one's balance of the various facets of online teaching will improve one's teaching efficiency and effectiveness. We…

As online learning is becoming more deeply entrenched in higher education, many institutions are designing professional development activities aimed at helping faculty improve their online teaching. The focus of this descriptive study was on identifying the preferences faculty who teach online have regarding how they want to learn about new…

Universities and colleges have been developing institutional continuity plans to protect their ability to function within an environment of increasing uncertainties caused by natural and man-made disasters and events. Within the academic context, distance learning strategies have emerged as critical components for program continuity. This research…

This study examined the impact of adding game elements on students' performances in an online learning setting. Two intact online graduate level course sections were chosen for this study. Each course sections had 18 students. The results of the study showed that there were significant differences in the time students spent in their courses and…

This qualitative case study investigated how adult graduates of online Bachelor's degree programs describe the online aspect of their degree. Online education is promoted as a method for adult students to access the benefits of a college degree. Therefore, it is important for prospective online students, higher education institutions and…

Education is a service with multiplicity of student interactions over time and across multiple touch points. Quality teaching needs to be supplemented by consistent quality supporting services for programs to succeed under the competitive distance learning landscape. ServQual and e-SQ scales have been proposed for measuring quality of traditional…

This paper will discuss factors that influence operational decision-making during curriculum and course development and delivery, how these factors integrate, findings in the literature and how they apply to the practical context. Finally, we provide a framework to support decision-making processes involved in the online instructional practice…

"Extending Virtual Access: Promoting Engagement and Retention through Integrated Support Systems" focuses upon expanding the scope of on-line instructional delivery to include academic support systems critical to ensuring that virtual learning environments are inclusive, accessible, instructive, and responsive to changing student needs.…

Distance education (DE) is now closer to being main stream than many faculty and administrators in universities thought it would be, however, for many faculty members, losing the apparent locus of control from the traditional classroom to that of the technology mediated classroom is not comfortable. In addition to changes in faculty teaching…

Changing your Learning Management System (LMS) presents challenges not only to instructional faculty, but also to the students who depend on these systems to completely deliver or support their courses. In assessing the transition for students experiencing an upgrade in the campus LMS, a number of findings have real implications for developing a…