This study was initiated at a time of unprecedented uncertainty, as lecturers and educational institutions across the world tried to manage the move to online education as a result of the global COVID-19 pandemic. It started with lecturers' perspectives of their performance during that time to identify innovative teaching strategies beyond the…

A range of studies into the efficacy of online discussion forums is available, and this study seeks to add to the body of evidence around students' experiences of using online discussion forums within a distance learning context. The Open University (OU) is still the UK's largest provider of distance higher education. OU distance learners are…

A strategic priority for university educators is to ensure graduates have developed a range of transferable skills. An important skill required by employers is the development of digital capabilities. The COVID-19 pandemic necessitated the move of courses into blended formats which provided an opportunity for educators to redesign their modules to…

Australian tertiary institutions offer online units to provide flexibility for students unable to attend classes on campus due to the constraints of distance and scheduling. While lecture materials and discussions can be accessed asynchronously, a synchronous element allows lecturers and students to interact in real time. Blackboard Collaborate,…

This paper considers the applicability and adaptability of service-learning pedagogy to online and distance education teaching environments. More specifically, it looks at the community-embedded learning model (CEL), which asks distance students to conduct service projects in their local communities, as manifested in a project undertaken by online…

Past research has considered the reflective practices of the teacher as an important activity in the learning cycle. Some of it has introduced the term 'reflective teacher', showing that such practice has become increasingly important. This paper discusses literature related to various means of collecting feedback from students, the…

The dynamics of a community of practice are full of tensions and changes regarding possibilities and types of participation. The case study in this paper followed the approach of Stake by focusing on the tension between the willingness to participate and actual participation in an online social network called MultiScopic which involves children of…

Ensuring the fairness of assessment is important in all areas of higher education. It is particularly so in distance education, where the communication around assessment and feedback is a principal method of supporting learning, and even more so when the students are at the entry point into higher education. This research explores the nature of…

This case study provides evidence-based suggestions for the use of Question and Answer discussion forums for improving quality and assessment of online learning. General online discussion forums are accessible at any time to all subscribers, making it possible for some learners to update, concur with or paraphrase discussions posted earlier by…

Social media platforms such as Facebook are commonplace throughout society. However, within higher education institutions such networking environments are still in the developmental stage. This paper describes and discusses case study data from the Open University's Faculty of Social Science Facebook page. It starts by giving an overview of the…

In modern language (ML) distance learning programmes, teachers and students use online tools to facilitate, reinforce and support independent learning. This makes it essential for teachers to develop pedagogical expertise in using online communication tools to perform their role. Teachers frequently raise questions of how best to support the needs…

How do open and distance learning institutions review and renew themselves to ensure their continued fitness for purpose? Here we report on the work of a change team in the UK Open University, a Centre for Excellence in Teaching and Learning created to examine, innovate and improve student support. The existence of the Centre for five years from…

This paper describes the implementation of an online discussion forum as a means of facilitating case-based learning in an intermediate financial accounting course. The paper commences with a review of case-based learning literature and the use of online discussions as a delivery platform, linking these pedagogical approaches to the emerging needs…

The aim of this paper is to investigate the pedagogical suitability of using cell phones to enhance learning through social interaction in distance education. Social interaction was used as a conceptual framework to explore the potential for using "MXit"--a cell-phone instant messaging system--to support and enhance learning for distance…

When asked what they would find most helpful to enable them to use technologies more in their teaching, most teachers say "give me examples, in my subject area" and "point me to relevant people I can discuss these issues with". Web 2.0 technologies--with their emphasis on sharing, networking and user production--seem to offer a…