Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

This article offers recommendations for online graduate students, instructors, and universities to better meet the needs of students with disabilities who increasingly participate in online courses. Using semi-structured interviews, researchers asked what recommendations participants from respective disability categories have for supporting them…

The purpose of this study is to provide a basis for understanding how new student-affairs professionals transition from their graduate preparation programs and into community-college work within zero to 3 years after having completed their master's degree. The study was guided by three specific research questions: (a) How do individuals experience…

While community colleges excel at expanding postsecondary enrollments, these institutions often struggle to help students succeed. A chorus of school leaders and policymakers increasingly agree that broad-based, comprehensive organizational change is needed to drastically improve community college student success and equity. The Guided Pathways…

Academic advising is a High-Impact Practice that supports better outcomes for all students, particularly those encountering structural barriers to success. This paper presents a case study of processes followed in a three-year project (2018-20) at the University of Cape Town (UCT) to conceptualise, design, and start implementing an academic…

Millions of students leave college every year before earning a degree. At community colleges, only a third of full-time students graduate within three years. How can school administrators help students stay in school and eventually graduate? Higher education institutions commonly offer students advising services to help them develop the academic…

CCRC's 2015 book "Redesigning America's Community Colleges: A Clearer Path to Student Success" catalyzed a national community college reform movement. Since its publication, hundreds of community colleges have sought to implement whole-college reforms using the guided pathways model outlined in the book, either on their own or as part of…

This article examines how one public university helped address student plagiarism through a collaboration between the Math and Writing Center and the Office of Student Conduct and Integrity. Included is a thorough discussion of how the program was designed, the roles each office played, and how the two areas collaborated to assess success. Since…

Colleges support students with advising, counseling, or coaching in academics and other skills they need to succeed in school. Some colleges enhance those services through reduced adviser caseloads and more comprehensive, frequent guidance, which can improve students' semester-to-semester retention and average credits earned. This overview…

Community colleges play a critical role in providing access to higher education for over two million Californians seeking an educational foundation that will prepare them to transfer to a four-year university or to participate in the workforce. However, community colleges have not always delivered on that promise--fewer than half of students who…

With the goal of improving student success, the chancellor of the California State University (CSU) system issued an executive order that required all CSU campuses to eliminate remedial math courses as of Fall 2018 and place all first-year students into appropriate General Education (GE) mathematics/quantitative reasoning courses. The Mathematics…

Purpose: This research was intended to identify some of the factors that impact student veterans' well-being, based on their unmet needs. Research by the USC School of Social Work Center for innovation and Research on Veterans & Military Families USC-CIR (2015) found that many service members separate from the military ill-equipped to begin…

Competency-based education (CBE) is widely viewed as an innovative alternative to traditional higher education, yet most programs serve only a narrow slice of the postsecondary population. Few are intended for adults who need to boost basic skills in order to succeed in college coursework. However, if designed with the needs of a broader range of…

Helping more students achieve their dreams involves identifying a wider set of student needs--including financial challenges and family responsibilities--and offering redesigned support services to meet them holistically. This holistic student supports approach emphasizes the need for colleges to redefine the way they understand, design, integrate…

With research indicating that upwards of 50 percent of all new entering postsecondary education students are placed into remedial education and that students placed into remedial education are less likely to earn a postsecondary credential, policymakers and postsecondary leaders alike have committed themselves to transforming remedial education in…