Purpose: The main objective of the paper is to develop an investment model using data envelopment analysis (DEA) that provides a decision-making framework to allocate resources efficiently, such that the relative efficiency is improved within an available investment budget. Design/methodology/approach: Firstly, DEA models are used to evaluate the…

Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

Retaining students through degree completion is a challenge for community colleges, with nontraditional, adult students being retained at a lower rate than their traditional counterparts. Though student engagement is recognized as an effective strategy for retaining students, there is a gap in research on how effective these strategies are for…

The paper critiques key international teaching excellence and higher education outcomes frameworks for their lack of attention to epistemic equality. It subsequently argues that adequate 'datafication' of these frameworks, to demonstrate the extent to which universities offer teaching experiences which promote intellectual equivalence of all…

It is important for policymakers and managers of higher education institutions knowing how well their universities are operating. This article aimed to show that data envelopment analysis (DEA) can be an excellent benchmarking instrument in higher education. First, by using several inputs and outputs at the institutional level, DEA can identify…

Implementing systematic diversity transformation requires embracing all aspects of diversity--gender, sexual orientation, disability, gender identification, and other salient characteristics of difference--as well as race and ethnicity. This book lays out a framework for systematic and sustained diversity process that first recognizes that too…

Business schools continuously improve their processes and program assessment activities, but fall short in achieving faculty's awareness of process steps and disseminating results to inform and trigger continuous improvement actions. The assessment process of the Craig School of Business at California State University, Fresno had worked well. It…

This paper discusses methods for benchmarking vocational education and training colleges and presents results from a number of models. It is conceptually difficult to benchmark vocational colleges. The colleges typically offer a wide range of course programmes, and the students come from different socioeconomic backgrounds. We solve the…

The recession prompted reflection on how resource allocation decisions contribute to the performance of community colleges in the United States. Private benchmarking initiatives, most notably those established by the National Higher Education Benchmarking Institute, can only partially begin to address this question. Empirical and financial…

This study was an evaluation of the career services component of TRIO Student Support Services at a Midwestern university. The problem in the local setting was the absence of empirical evidence demonstrating compliance of TRIO career services with the National Association of Colleges and Employers (NACE) Professional Standards for College and…

For transfer students, the transfer of credit between institutions creates a barrier to graduation as students' time and money is ultimately wasted when courses do not successfully transfer as credit applicable toward degree requirements at the receiving institution. Understanding the extent to which courses at your institution transfer to other…

Prospective secondary mathematics teachers' pedagogical knowledge for teaching the estimation of length measurements was investigated by examining their personal benchmarks for measurement estimation. Benchmarks for measurement estimation are the meaningful representations of units that serve to increase one's understanding of…

Prompted by changing demographics, economic pressures, and global competition, Texas and members of the Southern Regional Education Board adopted policies to boost minority enrollment and success in higher education around the turn of the century. This study draws upon IPEDS graduation rate data for a benchmark year, 2002, and for 2006 through…

Maximum number of privately funded engineering institutions have been established in India in the last two decades to meet the growing needs of technical manpower required by the Engineering and IT companies as well as aspiring students after completion of the Pre-University Program. However, a large number of institutions have not been able to…

This research provides the first review of publicly available assessment information found on Association of Research Libraries (ARL) members' websites. After providing an overarching review of benchmarking assessment data, and of professionally recommended assessment models, this paper examines if libraries contextualized their assessment…