In this article, we present a witty and relevant resource for students to learn and apply communications concepts to assess barriers to communication and tactics for overcoming such barriers. Leveraging the humor of a classic Abbott and Costello comedy routine, we challenge students to analyze the clip and to identify best practices in…

The objective of this study was to identify common communication issues that arise during the electronic resource lifecycle and identify communication strategies academic libraries are using effectively to manage electronic resources. A survey of academic librarians and staff received 240 responses and included 5-point Likert scale ratings on…

This study addressed the communication gap between faculty and the Information Technology Services department. As an internal employee, the researcher collected data to assist with closing the communication gap; in hopes of better communication by using better communication methods. Faculty from three institutions was asked to provide their…

The ubiquity of smartphones and the growing popularity of smart speakers have given rise to cloud-based, intelligent personal assistants (IPAs), such as Siri and Google Assistant. However, little is known about the use of IPAs for Autonomous Second Language Learning (ASLL). Thus, the aims of this study were twofold: to assess Japanese English as a…

Communication strategies (CS) have been generally used to overcome oral communication problems in delivering the intended messages. While studies on CS mostly involved simulated communication contexts, the current study deviates from the past studies on CS by identifying the types of CS employed by candidates of real job interviews and examining…

Regardless of varied lingua-cultural ideologies enriching the theories of communicative competence (CC), the four CC dimensions (e.g., linguistics, sociolinguistics, discourse, and communication strategies (CSs)) still become the main cores of English speaking (ES) classrooms. Of the four dimensions, CSs seem to be the most technical which deserve…

Drawing on Conversation Analysis, this paper investigates how an English native speaker interviewer utilizes clarification requests as a form of recipient design during an interview to resolve problems of non-understanding. This data is contrasted with interviews between English language learners at a private university in Taiwan. The findings…

Although higher education institutions often engage in assessment practices, use of assessment results to improve student learning is rare (Blaich & Wise, 2011). We surmised that this rarity could be partially explained by unclear communication regarding what "use of results" means. The current study qualitatively investigated how…

The study investigated the influence leaders' communication pattern has on lecturers' job performance in Kwara State Colleges of Education, Nigeria. Using the descriptive survey method, the population of the study was made up of all lecturers and students of the existing three state government owned Colleges of Education in the state. Five hundred…

The importance of communication during a school crisis has not changed in the 21st century. What has changed--and quite dramatically since 1999--is the way people communicate. Social media tools are now used in some form by 100 percent of all four-year universities in the United States as a way to reach students, according to a 2011 University of…

The widespread use of Work-Integrated Learning (WIL) in the higher education sector in recent years highlights the importance of forging successful relationships with employers, business, industry and government. This article reports on a large ethnographic study conducted by Victoria University into host organisations' perceptions of WIL.…

Tutors' intentions when providing feedback may not be accurately perceived and acted on by students. In this study, 19 biological sciences students and six tutors were interviewed concerning the tutor's intentions when providing specific feedback and the students' perceptions and usage of that feedback. A phenomenological approach was used to…

E-mail messages received from 460 graduate and undergraduate students were analyzed for types of requests, academic needs, reasons for seeking author's help, communication strategies and cultural differences. Findings showed that 47% of the undergraduate subjects sought help with assignments; 31% asked an academic question about their courses; 22%…

Lynn Zimmerman and Anastasia Trekles Milligan examine technological communication from the perspectives of two instructors, one a digital immigrant and the other a digital native. Today's students are digital natives, reared in a world permeated by interactive technology; as a result, they are used to a model of communication that is significantly…

Schools have found religion when it comes to solutions designed to deliver critical information to the campus community in a timely fashion. And the vendor community is now offering a multitude of routes to the Promised Land. The question is: Will the "right" technology solution solve all the mass communication problems? Those who have weathered…