SQL compiler error messages are the primary way users receive feedback when they encounter syntax errors or other issues in their SQL queries. Effective error messages can enhance the user experience by providing clear, informative, and actionable feedback. Despite the age of SQL compilers, it still remains largely unclear what contributes to an…

Undergraduate research experiences (UREs) significantly enhance the outcomes of students who participate. Unfortunately, students may face barriers to engaging in UREs, which creates challenges for students' development of essential research skills that may not be covered thoroughly in laboratory classes. Overall, there is a need for a curriculum…

Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…