Perceptions of usability and navigability contribute substantially to initial impressions of university and program websites. A survey was administered to graduate students in special education at four intervals between 2006 and 2014 to determine their perceptions of university and special education doctoral program websites. For this article,…

The Business Communication courseware is a supplementary learning tool used in Universiti Tun Abdul Razak. It is used to complement face to face classes, online tutorials and lecture notes. The courseware's Instructional Design has been summatively evaluated with positive results. To ensure quality, the screen design is evaluated as well.…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Despite a variety of Information Security Assurance (ISA) curricula and diverse educational models, universities often fail to provide their graduates with skills demanded by employers. There is a big discrepancy between the levels of skills expected by employers and those the graduates have after completing their studies. The authors compare the…