Design thinking, broadly understood as an organizational and entrepreneurial process aimed at innovative problem solving, has been productively incorporated by scholar-teachers in rhetoric, writing studies, and technical communication. Business communication offers similar opportunities. After briefly explaining design thinking and reviewing…

The study investigated effects of computer-based messaging and training in communication strategies on interactions of deaf and typically hearing (TH) teammates in completing decision-making tasks without interpreter support. Fifteen teams, two deaf and two TH college students each, completed three decision-making tasks, one without messaging, one…

To prepare students for the workforce, instructors of business, technical, and professional communication must incorporate team projects in their curriculum. However, both instructors and students have negative perceptions of team projects due to a variety of factors including team dysfunctions like social loafing. No prior study has examined the…

Problem-solving is an essential undergraduate learning outcome that also supports students' professional success. The creative problem-solving model (CPS) (Isaksen et al., 2011) facilitates the development of these skills and aligns well with the scope of public relations (PR). The current study investigates student perceptions of an assignment…

Online collaborative learning for developing English writing skills has been widely recognised for decades as a key approach to enhancing students' learning achievement and experiences through technology. However, it is generally one-way learning. Therefore, the virtual team concept has recently been applied to online learning and teaching to…

This article offers composition theorists and practitioners insight into how social media pedagogies can help support the development of distributed expertise in writing classrooms. Reporting on the findings of an IRB-approved qualitative case study, this article showcases how students learning from and alongside one another in a Slack social…

The emergence of Generative Artificial Intelligence (GAI) has caused significant disruption to the traditional educational teaching ecosystem. GAI possesses remarkable capabilities in generating human-like text and boasts an extensive knowledge repository, thereby paving the way for potential collaboration with humans. However, current research on…

Agile, Lean, and Scrum (collectively referred to as Agile) are frameworks that help teams collaborate more effectively and transparently on complex projects. Originally developed in business and information technology, these methods have since been adapted for use in a variety of disciplines. Agile is based on iterative and incremental…

Communication strategies interlocutors use to avoid or resolve potential problems in face-to-face (FTF) and computer-mediated interactions can facilitate English learners' second language acquisition (SLA) (Smith, 2003). Such strategies are beneficial because they encourage English learners to practice the second language (L2), learn vocabulary,…

Although collaborative learning is becoming a widely popular instructional method, little research has been undertaken considering human cognitive structures and their influence on the design of collaborative learning tasks. Using cognitive load theory as a theoretical framework in this study, forty-five undergraduate students were assigned to…

Geographic information systems (GIS) have become more suitable for online delivery. But teaching GIS online is challenging because, without enough interactions with the instructor or among themselves, students may not understand processes, use critical thinking, and collaborate effectively on a team project. This study aims to evaluate two online…

In the context of Ugandan higher education, this study investigates the revolutionary effects of technology developments in educational leadership on student experiences and outcomes. A purposive sampling strategy was used to select 161 participants from 12 universities in Uganda, focusing on those with significant influence and expertise in…

Nontraditional college students comprise a growing majority of college students with a unique set of needs and some of the highest attrition rates. Collaborative learning practices, such as peer review of writing, have been linked to improvement in students' academic, social, and professional skills necessary in the 21st century, global market.…

Regardless of varied lingua-cultural ideologies enriching the theories of communicative competence (CC), the four CC dimensions (e.g., linguistics, sociolinguistics, discourse, and communication strategies (CSs)) still become the main cores of English speaking (ES) classrooms. Of the four dimensions, CSs seem to be the most technical which deserve…

In this article, we present the development of a framework for supporting and facilitating collaborative networks of reflective practice using mobile social media. Developed throughout a two-year collaborative mobile learning project #NPF14LMD, the framework has subsequently been used to support two wider international networks of mobile learning…