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Trantom, John; Reid, Will – New Review of Academic Librarianship, 2013
This article outlines how cultural change was achieved for enhancing the student experience. The engagement and development of staff and a model of partnership is presented that delivered new services and developments. The change is disclosed from a staff development perspective including an examination of differentiation and what makes a good…
Descriptors: Student Experience, Professional Services, Staff Development, Partnerships in Education