Studies have shown excessive teaching workloads of teachers and lecturers have become a contentious issue in the academic realm, making them physically and emotionally strained. Therefore, this study was carried out to develop a workload distribution management system called "e-WLOAD" to help the management of universities in…

Faced with the need to create a competitive workforce and improve the quality of our education system, states are pursuing policy agendas to better prepare students for postsecondary education and careers. To inform these agendas, statewide longitudinal data systems (SLDSs) have become an invaluable asset and serve as a tool to help states answer…

This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…