The central challenge of social impact education within higher education is the lack of a shared framework to unify language and practice across an institution. One framework gaining popularity among Community Engagement Professionals (CEPs) is the Pathways of Public Service and Civic Engagement. The purpose of this basic qualitative study was to…

The article investigates two cases of displaced universities facing challenges after a new phase of Russia's aggression against Ukraine in February 2022. We analyse prospects for displaced universities. Also, we identify models suitable for developing and reinventing universities, aligning their activities with wartime needs and allowing them to…

A critical aspect of designing and running online study programs is the identification of factors and elements that could potentially threaten the continuation of studies. In this study, we first identified a set of critical events that occurred in the running of a Finnish online doctoral study program over 16 years. Next, we analyzed the events…

Building upon the proposed concept of an engagement of hope (Green, Stewart, Bergen, & Nayve, 2020) emerging from the exploration of faith-based approaches to community engagement, the authors delve into collaborative inquiry and critical reflection to construct a framework and equity-centered theory of action for community engagement. Drawing…

Adult students comprise a significant percentage of community college enrollments. However, these students have consistently completed college programs at lower rates than traditional-aged students. Community college structures, including student advisement, often align primarily with the needs of traditional-aged students. This has resulted in a…

This article describes the rationale, development process, and initial artifacts and outcomes of a faculty support (a.k.a. mentoring) model developed for a specific academic context: a College of Education at a Southeastern comprehensive public university. The purposes of this article are to (1) describe the research and theoretical models that…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

"Transformative Critical Service-Learning" offers hands-on tools for implementing, reflecting on, and assessing critical service-learning in classrooms and community spaces. Answering a need from practitioners for a practical tool for making sense of critical service-learning, the authors introduce the Critical Service-Learning…

High Leverage Practices (HLPs), as a core set of teaching practices, represent important instructional priorities and provide instructional guidance for students' engagement in practice-based instruction. The goals of this research were to: (1) understand how an epistemic community (the people designing and leading courses and programs) viewed the…

The idea of the "developmental university" was popularised on the African continent in the post-independence period, but has recently returned to view on account of the positioning of the university in the newly agreed United Nations Sustainable Development Goals. The developmental model is characterised by service to society,…

In this reflective conceptual essay, we critically examine two complementary models related to leadership for community engagement--the boundary-spanning model (Weerts & Sandmann, 2010) and the preliminary competency model for CEPs (Dostilio, 2017a). Both models organize and present prioritized activities necessary for individuals to advance…

The Policy Practice in Field Initiative was created to seed innovation and develop new models for an integrated approach to enhance the policy skill set of all social work students regardless of specialization. Funds provided to the Council on Social Work Education (CSWE) are regranted to schools and programs of social work for field placement and…

This article presents a model that is based on Eyler and Giles' Five Elements of Citizenship, where students learn about Volunteer UCF through marketing strategies, participate in one-time service or educational events, and then pursue continuous involvement based on their positive experiences. Students transition to leadership roles by serving on…

Achieving learning outcomes during a semester- or quarter-long course is no guarantee that students "got it"--that students have learned how to learn or that they have successfully bridged the gap between theory and practice. Higher education has developed diverse pedagogical approaches to expand the notion of teaching. Over the past…

In this forum response essay, the author proposes that the largest challenge "and" benefit of Communication Activism Pedagogy (CAP) is bound up in a small but significant word in Frey and Palmer's (2014) definition of Communication Activism Pedagogy: "with." Working "with oppressed community members" challenges the…