This article examined a unique collaborative initiative between a team of graduate level faculty to improve the quality of course development and delivery using a collaborative review process. The collaborative review of teaching has become a widely accepted means for assuring quality distance learning coursework and for the purpose of evaluating…

The article considers the process of creating quality improvement in higher education institutions from the point of view of current organisational theory and social-science modelling techniques. The author considers the higher education institution as a functioning complex of rules, norms and other organisational features and reviews the social…

Harry S Truman College (Truman), one of the seven City Colleges of Chicago, has participated in Pathways to Results (PTR) for the last three years. In each of its projects Truman has successfully improved institutional processes and academic pathway practices, resulting in improved outcomes for its students. Truman has truly been a leader, under…

Rend Lake College (RLC) has participated in several Pathways to Results (PTR) projects over the last five years. The PTR model has been an essential tool to drive evidence-based changes throughout the College. In 2015, RLC used the PTR Model to evaluate institutional processes related to the Perkins Career and Technical Education (CTE) Student…

Since their inception in the 1950s, community-based college access programs have focused on preparing students from low-income and first-generation backgrounds for college and helping them complete the necessary steps to matriculate. Until about 10 years ago, however, most programs had little, if any, involvement with students after high school.…

The United States faces a pressing national security and competitiveness challenge rooted in a shortage of a diverse, highly skilled workforce, particularly in vital cross-disciplinary fields such as data science and analytics, cybersecurity, and information technology. To address this challenge, Business-Higher Education Forum (BHEF) launched the…

Literature finds mentoring to be a substantive, enduring practice in widespread arena, and among the attributes associated with career success and satisfaction. This paper provides a tangible mentoring model that has been operational for several years, and which applies what the literature proscribes to higher education academic settings. The…

This paper is an endeavor to develop a customised and computerized matrix of Quality Function Deployment paradigm (QFD) that has been applied in industry, with the aim of probing quality assurance and enhancement in Universities. Results of testing the new matrix proved that, it is efficient and time-saving while compared with a detailed field…

Since the pandemic, the United States has faced tremendous teacher shortages (Riser-Kositsky, 2021) and national organizations have called for measures to address barriers related to teacher hiring and retention (NEA, 2022a., b; White House, 2022). Many states -- including California -- require pre-service teachers to pass state performance…

To protect human subjects to the fullest extent possible, stakeholders must make time to reflect as well as engage in continuous-improvement efforts regularly using a rigorous framework. At one completely online university that primarily grants graduate degrees, stakeholders informally expressed complaints relating to various policies and…

In this paper, we describe the faculty development resources, structures, and processes utilized to promote educational scholarship in a department of pediatrics. We discuss a 5-year effort based on the strategy of forming an "academy" of educational scholars and resulting in significant increases in peer-reviewed conference…

The foundation year and specialization year of study are the accepted framework for graduate social work education. A common belief among educators is that accreditation standards are prescriptive by design, resulting in a rigidity that neither encourages nor supports curricular innovation. This article outlines a newly developed curriculum model…

The successful functioning of both the state and individual in the conditions of updated intercultural communication is impossible without adequate mastery of the universal language of international communication, which is currently the English language. The development of intercultural abilities of future interpreters in the field of business…

Increasingly across many jurisdictions, external quality assurance agencies are requiring higher education institutions to develop internal quality assurance systems that grant ownership of programme improvement to those implementing teaching and learning. Whilst this development is laudable, the quality assurance frameworks used for this process…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…