This paper considers the changing nature of internationalisation in higher education in response to the COVID-19 pandemic and how this change has required institutions to strengthen the case for internationalisation by linking it more explicitly to institutional purpose. It argues that this development requires institutions to formulate approaches…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

There is general consensus that teaching and learning centres have a positive impact on promoting and supporting a culture that values teaching and learning, yet there is limited evidence on how centres evaluate their work. For this purpose, a survey was developed and administered to the directors of 88 Canadian centres; 46 of which completed the…

Initial teacher education programmes in universities must meet the needs of varying constituencies. Politicians, school leaders and academics, for example, understandably seek to influence how these programmes should look. Given the importance of well-qualified teachers for the building of effective schools, it is right that a range of…

We studied mentoring relationships between undergraduate and graduate students in a summer undergraduate research program, over three years. Using a grounded theory approach, we created a model of research mentoring that describes how the roles of the mentor and the student can change. Whereas previous models of research mentoring ignored student…

Chinese sayings within the context of transnational education have not been extensively explored within higher education. In this qualitative study, which utilized semi-structured interviews, data were collected from 24 participants to explore their transnational study experience. Chinese sayings, framed within a rich Confucian history, provide a…

System models are commonly used in tertiary education as a mechanism for describing the interacting components of educational phenomena, but have hitherto been uncritically accepted. This paper provides a critical review of existing systems models, including the 3P model defined Biggs, and outlines their conceptual challenges. A revised model…

The higher skills policy of the UK New Labour Government emerged from the recommendations of the Leitch Review of Skills, and was implemented in England between 2007 and 2010. The policy aimed to encourage higher education (HE) institutions to engage with employers and employer representative bodies to design and deliver HE provision that…

As more and more states make a commitment to specialized middle level teacher preparation, teacher education programs across the country must make the necessary adjustments to ensure middle level teachers are prepared to be successful. Unfortunately, individual state and institutional requirements often make this challenging and can result in…

Successful investing for long-term funds requires a strategic plan. This is true despite--indeed, because of--the fact that the future is unknowable. The plan must be specific, embodying in concrete terms the best thinking of the board of trustees about the investment pool, its goals and purposes; but it also needs to be sufficiently flexible to…

This narrative, single-case study examines how liaison librarians at the University of Minnesota (UMN) came to include advocating for reform of the scholarly communication system among their core responsibilities. While other libraries may hire a coordinator or rely on a committee to undertake outreach programs, UMN has defined baseline expertise…

This paper responds to Resolution 9.05 Fall 2007, calling for an update of the Academic Senate's 1996 paper Program Review: Developing a Faculty Driven Process in the light of recent accreditation changes and other emerging issues. This paper has been written to expand on the best elements of the 1996 paper and to stand on its own without…

Current practices and procedures of distance education programs at selected institutions in higher education in Ohio were studied. Relevant data was found in the areas of: (1) content of the distance education program's mission statement; (2) needs assessment procedures; (3) student demographics; (4) course acquisition, development, and evaluation…