Most tertiary institutions have adopted the peer-tutoring approach to complement the traditional method of teaching and learning. The successful utilization of peer-tutoring as a teaching and learning strategy is determined by the effective administration of the entire process. This qualitative study investigated how the peer-tutoring process was…

The COVID-19 pandemic was a unique phenomenon that significantly impacted higher education. Programmatic grants were an important source of funding at community colleges during this unusual time, helping to provide vital resources and support services to institutions and their students. This study is one of the first of its kind to explore the…

This report examines: (1) the extent to which veterans pursue STEM degrees using Veterans Affairs (VA) education benefits; (2) challenges these veterans face in obtaining a STEM degree; and (3) how VA administers the Rogers STEM scholarship. The US Government Accountability Office (GAO) analyzed VA administrative data and interviewed officials…

This study aimed to identify the income-generating activities and explore its management model using the case study method. In-depth interviews and documentation were used to collect data. The sample used purposive sampling from 26 study programs. Government subsidy, which is meant to cater to tuition and operational expenses, has been inadequate.…

The purpose of this study is to explore the perceptions of academic student support program leadership regarding best practices, experiences, and behaviors that influence their work toward retention and graduation efforts. Three research questions resulted from the study's purpose: (a) What are program directors' perceptions regarding their…

Midlevel student services managers (MSSMs) in higher education institutions (HEIs) are middle managers overseeing critical programs and services impacting the retention and engagement of students. Besides having to negotiate competing priorities from superiors above and subordinates below, MSSMs must also navigate HEIs with distinctive features…

During the COVID-19 pandemic, many undergraduate internships, including the National Science Foundation (NSF) Research Experiences for Undergraduates (REU) programs, were canceled or moved online. Although several studies have examined student success during the online transition, less research has examined how REU programs have changed from this…

When librarians at Oklahoma State University (OSU) began creating services to support data intensive research they found plenty of published guidance about doing surveys and outreach to get started. However, they also found that offering the prescribed workshops and consultations didn't assure that researchers would use them. A Sparks! grant from…

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and…

Open-access colleges are an important pathway to economic mobility for millions of Americans. But graduation rates at these colleges are low--for example, only 36 percent of first-time, full-time freshmen at community colleges graduate within three years. Over the last two decades, MDRC and others have conducted research to build the evidence base…

University student volunteering is prevalent in Western countries, but has rarely been critically evaluated by researchers. Little is known about the different ways in which student volunteer programmes are organised. Using a matrix constructed from the publicly available websites of all Australian universities, and 60 interviews with key…

This case study presents findings regarding the problems that impact the quality of a Project Elaboration and Management course, developed following a project-based learning approach. From 2014 to 2019, the course was taught 27 times, involving 596 undergraduate students from Federal University of Sao Paolo, Campus Osasco, Brazil. The research…

In this supplement, the cost to implement and operate the Dana Center Mathematics Pathways (DCMP) program across the participating colleges is presented separated into primary cost categories based on program components describing what portion of spending went to training, teacher time in class, teacher time outside of class, advisement,…

University-based living labs serve as open innovation platforms that foster collaborative research and experimentation across various disciplines. These labs bring together academics, citizens, community organisations, companies, and other entities to collectively address complex contemporary issues. The labs' managers are expected to adopt…

This study explored the relationship between the Supplemental Instruction (SI) administrative hours at various colleges and universities and program outcomes (attendance rate, the difference in the average final grades, and the difference in the rate of Ds, Fs, and withdraws). All regression models were insignificant, but training-related hours…