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Fritch, Melia; Pitts, Joelle E. – Journal of Electronic Resources Librarianship, 2016
The authors discuss the long-term accumulation of unstandardized and inaccessible content within the Libguides system and the decision-making process to create and implement a set of standards using the migration to the LibGuides2 platform as a vehicle for change. Included in the discussion are strategies for the creation of standards and…
Descriptors: Standard Setting, Information Policy, Compliance (Legal), Change Strategies
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Jeal, Yvette – New Review of Academic Librarianship, 2014
The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…
Descriptors: Foreign Countries, Academic Libraries, Partnerships in Education, Strategic Planning
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Andrews, Judith; Eade, Eleanor – New Review of Academic Librarianship, 2013
Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…
Descriptors: Academic Libraries, Library Research, Library Services, User Satisfaction (Information)
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Dority Baker, Marcia L. – Journal of Web Librarianship, 2013
This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use "buttons" to manage Law College faculty members' and librarians' online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in…
Descriptors: Library Services, Case Studies, Library Development, Library Automation