Published studies have reported that Information System (IS) projects succeed or fail based on how effectively the organizational issues were understood and addressed in the specification, development and implementation stages of the project. This is particularly true in the design and delivery of Inter-Organizational Systems (IOS) that can affect…

This study utilized the Information Systems Success (ISS) model in examining e-learning systems success. The study was built on the premise that system quality (SQ) and information quality (IQ) influence system use and user satisfaction, which in turn impact system success. A structural equation model (SEM), using LISREL, was used to test the…

This article explores the implementation of effective synchronous voice communication sessions within a graduate level university program in education. Through the analysis of data derived from the multiple perspectives of an instructor, graduate student, program administrator and instructional technology support person, challenges and highlights…