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Direct linkBull, Stephen; Craft, Edward; Dodds, Andrew – New Review of Academic Librarianship, 2014
In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…
Descriptors: Library Services, Library Research, Online Surveys, Focus Groups
