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Kraipetch, Chanita; Kanjanawasee, Sirichai; Prachyapruit, Apipa – Research in Higher Education Journal, 2013
The present research was aimed to: 1) develop the components and indicators of organizational effectiveness for public higher education institutions under the Ministry of Tourism and Sports, Thailand, and 2) develop organizational effectiveness evaluation system for these institutions. The sample included total 41 participants comprising…
Descriptors: Higher Education, Organizational Effectiveness, Institutional Evaluation, Public Education
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Small, Adrian; Sice, Petia – Electronic Journal of e-Learning, 2004
This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…
Descriptors: Technology Planning, Programming Languages, Management Information Systems, Grievance Procedures